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2.5. Reset password for my Office 365 account (SSPR)

With the self-service password reset (SSPR), users can reset their passwords on their own when and where they need to. The SSPR can help you accomplish the following:

IMPORTANT: You must first register to use the SSPR service in order to use this feature. Please review the 'Register for self-service password reset' for instruction on how to do this (see related pages at the bottom of this article).

Reset the password for your Microsoft Office 365 account

  1. If you forgot the password for the Microsoft account that you associated with Office, you can reset it at https://passwordreset.microsoftonline.com.

  2. Follow the prompts to reset your password.

  3. Don't forget that once you've changed your password, your email client (such as Apple Mail or Microsoft Outlook, and your mobile phone) will need to be updated with your new password.

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