HomeOffice 365General Service InformationSubmit spam, non-spam, and phishing scam messages to Microsoft for analysis

1.1. Submit spam, non-spam, and phishing scam messages to Microsoft for analysis

Submit junk or phishing messages that passed through the spam filters

If you receive a message that passed through the spam filters that and should be classified as junk or a phishing scam, you can submit the "false negative" message to the Microsoft Spam Analysis and Microsoft Phishing Analysis teams, as appropriate. The analysts will review the message and add it to the service-wide filters if it meets the classification criteria.

You can submit junk email messages in the following ways:

Using Outlook Web Access to mark the messages as junk

Review the following articles for marking messages within the OWA console:

http://www.centralit-helpdesk.co.uk/admin.php?pg=kb.page&page=220
http://www.centralit-helpdesk.co.uk/admin.php?pg=kb.page&page=221

Use email to submit junk (spam) or phishing scam messages to Microsoft

To submit a junk or phishing scam message to Microsoft:

  1. Create a blank email message.

  2. Address the message to the Microsoft team that reviews messages, as follows:

  • For junk messages: junk@office365.microsoft.com

  • For phishing scam messages: phish@office365.microsoft.com

  1. Copy and paste the junk or phishing scam message into the new message as an attachment.

    Note

    You can attach multiple messages to the new message. Make sure that all the messages are the same type — either phishing scam messages or junk email messages. > Leave the body of the new message empty.

  2. Click Send.


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