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4.4. How to change your password

Summary

To change your email password for your email application. This will affect access for incoming and outgoing mail within your mail application on your computer as well as access to webmail from your browser.

How to change the password from Webmail

It is only possible to change your password using the Webmail service. You cannot perform this task using your email application.

(1) First, log on to your mailbox account by going to https://mymail.cit-services.co.uk or by entering your own Webmail address in the address bar of your web browser.

Note: Please ensure that you enter https:// at the beginning of the address bar. The letter 's' added onto the 'http' section makes the connection secure. You will not be able to change your password without doing this.

Click trust, allow or continue If you are asked to as your browser will want to verify the identity of the website you are about to visit. Type in your computers password when asked to do so.


(2) Click your name in Kerio Connect client and select Settings.

(3) In the Password Change section , type your current and new passwords.

(4) Save your settings.

Remember to change your password settings within your email application on your computer if you use one. If you are using Microsoft Entourage or Apple Mail, you will need to change the password for your incoming mail and outgoing mail servers.

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