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16.10. Troubleshoot Mac OS 10.x system errors, freezes | Adobe software
Please refer to the following Adobe Article:
https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Remember to look in the following locations when removing application settings:
Application Data (Global, all users, application-based):
Mac HD > Applications > Adobe Application Name > Look for a Presets folder or similar.
Library - Application Support (User-based):
Mac HD > Users > ~Username > Library > Application Support > Adobe > Adobe Application Name
Library - Preferences (User-based):
Mac HD > Users > ~Username > Library > Preferences > Adobe Application Name
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