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CIT (UK) Own Brand Services
This book contains a number of help articles for some of the services that we offer including email, web, FTP and computer support contracts.
- 1. CCTV
- 2. Using Email on your Computer (Kerio)
- 2.1. Central IT Email Server Address Details
- 2.2. Configuring a Microsoft Exchange Internet account on Mac OS X
- 2.3. Kerio Connect Account Assistant
- 2.4. Setting up the Kerio connector on Windows
- 2.5. Apple Mail 3 (OS X 10.5)
- 2.6. Apple Mail 4 (Edit Current Settings)
- 2.7. Adding a new POP or IMAP account (Apple Mail 9)
- 2.8. Outlook 2011 and 2016 IMAP Setup
- 2.9. Microsoft Outlook 2003 (Edit Current Settings)
- 2.10. Microsoft Entourage 2008 (Edit Current Settings)
- 2.11. Microsoft Outlook 2003
- 2.12. Error message - WARNING: More than 90% of email storage space used
- 2.13. Managing Space with On My Computer Folders - Outlook for Mac
- 2.14. Delay when sending email
- 2.15. Ways to Avoid The Email Spam Filter
- 3. Using Email and Calendars on your iPhone
- 4. Web Mail
- 5. Support Contracts
- 5.1. How to log a support ticket
- 5.2. Using the online service portal
- 5.3. Support Services Guide
- 5.4. Maintenance Visits 2020
- 5.5. Updating your Windows Operating System
- 5.6. Updating your Operating System (Sierra and El Capitan)
- 5.7. Updating your Operating System (High Sierra)
- 5.8. Updating your Operating System (Mojave)
- 5.9. Updating your Operating System (Catalina)
- 5.10. Updating your operating System (Big Sur)
- 5.11. Updating your operating System (Monterey)
- 5.12. Service and Installation Categories
- 5.13. Sample Contracts (Service Level Agreement)
- 6. Remote Support
- 6.1. DOWNLOAD Remote Support Host Software
- 6.2. Install CIT (UK) Remote Support (Host Edition)
- 6.3. How to verify that the remote host software is running
- 6.4. How to launch Teamviewer Host (Mac)
- 6.5. How to Uninstall the Advanced Monitoring Agent
- 6.6. DOWNLOAD Remote Support Software (Teamviewer QuickSupport)
- 6.7. Uninstall CIT (UK) Remote Support Software (Teamviewer) Windows and Mac
- 7. Cloud Backup Service
- 8. Hosted Web Services