Home → Software Titles → Adobe Creative Cloud → Deactivate a user (Inactive status)
16.3. Deactivate a user (Inactive status)
When you remove a user, all permissions and access to services conferred by the organization are revoked. For example, the licenses for products are revoked and users are unable to use the products.
Adobe ID type users own and manage their IDs, so removing a user with an Adobe ID only removes a user from the organization. Users can still access Creative Cloud, and other Adobe services as a free member. Any files or folders stored on Creative Cloud remain available to the user.
On the other hand, the organization owns and manages Federated and Enterprise IDs. When an administrator deletes a user, the ID is deleted permanently. Users lose access to any associated data, and then even administrators cannot access the account or data of the user. For example, the URL for a document published online using InDesign cannot be accessed, if the user who published the document is deleted. For this simple reason, Adobe recommends Admins to add users only with Federated and Enterprise IDs.
If you only want to revoke access to products and services, without deleting any associated data, do not delete the user but remove the user from any product profile that confers entitlements.
Individual users
To remove users who are part of an organization that you own as a domain owner or trustee, do the following.
-
In the Admin Console, navigate to Users > Users.
-
From the list of users that displays, select the users clicking the check box to the left of their names.
-
Click Remove Users.
-
In the Remove Users dialog box that displays, click Remove Users.
The users are removed from the Admin Console, and all permissions and access to services conferred by the organization are revoked.