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3.6. Setting up a POP account

Summary

This article describes how to configure a POP email account in Mobile Mail on the iPhone.

Configuring the Mail settings

1. Open settings on the iPhone and then Mail, Contacts, Calendars. Then select Add Account...

2. Click on Other.

3. Click on Add Mail Account

4. You can either select an IMAP account or POP account. In this tutorial, we will only cover setting up a POP account. This type of account retrieves your emails from the server and stores them onto the phone. Select POP and enter your name, email address and a description for your email account.

5. Enter the hostname which is our mail server address. This is: mail.cit-services.co.uk

The user name is your email address. Finally enter your password.

6. The Outgoing Mail Server settings are the same. The Host Name is: mail.cit-services.co.uk

The user name is your email address. Finally enter your password.

7. When you are done. Click on the save button. It may take up to a couple of minutes for the server to verify your settings. If there are no problems, then you will be returned to the accounts screen. Exit settings by clicking on the Home button on the iPhone and go to Mail. Verify that you are able to send and receive email.

If you are unable to connect to the mail server, then you will need to return to the Mail, Contact, Calendar Settings and verify that you have typed in your mail details correctly. If you are confident that the details are correct then please follow the instructions in the next section.

Advanced Settings

If the email account fails to work properly then you may need to check the advanced settings.

1. Scroll all the way down to the bottom your Mail account settings. Under the Outgoing Mail Server heading, click on the SMTP field.

2. Verify the settings under 'Outgoing Mail Server.' The hostname should be: mail.cit-services.co.uk

Turn Use SSL to on. Ensure Authentication is set to 'Password.'

Change the Server Port to '465.' Then click on 'Done.'

3. Click on the left arrow button on the upper left corner of the screen to return to the account setup page. Then click on advanced at the bottom of the page just above the red 'Delete Account' button.

4. Under the Incoming Settings header, turn off Use SSL. Authentication should be set to password.

The server port should be 110. Once your are finished, click on the left arrow button on the upper left corner of the screen to return to the account setup page. Then click 'Done.' Exit the Settings by clicking on the Home button on your iPhone.

Now return to Mobile Mail and test your email account. You should now be able to receive and send email successfully!

This completes the setup.